FAQs

Your username is the email address you used to sign up for Deafverse. If you forgot which email address you used, email us and we’ll help you out!

If you forgot your password, recover it here.

An email with instructions to activate your account would have been sent to the email address that you used to sign up with. The activation link comes in two forms — a clickable button and a text-only URL below the button in the activation email. Be sure to check your Spam/Junk folder if you aren’t able to find the email. 

However, the activation email might get blocked for a variety of reasons, so please contact us for more help on this. We will also look into the reason and advise you on how to proceed if necessary.

The game delivers information in ASL, English text, and English audio voiceover. The ASL videos have replay and pause buttons, customizable with video speed controls in the options menu. The English text has audio voiceover with an auto-play toggle. The text size is adjustable. Gameplay is compatible with most screen readers. You can find the Accessibility Guide here.

You will get an email that celebrates your accomplishments! You can forward the email to a friend, parent, or teacher. Download our Player Strategy Guide, subscribe to Deafverse updates, and share game GIFs! Be sure to check back for new Worlds and follow us on Facebook and Instagram!

If you left the game, the game saves your most recent choice and will take you back to where you left off. When you login, you can either resume your current game or start over from the beginning.

Try reloading your web browser first. If the problem continues, email us with a description of BOTH the problem and what happened right before the problem appeared. Your feedback will help us improve the game for you and other players!

Click the gear icon on the top right corner to access the options menu. Adjust audio, video, and language settings to best suit your preferences.

If you have any other issues, please let us know and we’ll fix it!

Deafverse is a web-based app and can be played on any device connected to the internet with a web browser.

English and American Sign Language are different from each other in structure and syntax. The story is described by Justin Perez using Visual Vernacular, a theatrical and expressive form of American Sign Language and thus certain descriptions will be brief but illustrative, whereas the English version will take longer to describe the story at times. Read more about Justin Perez and his background!

Deafverse follows the University of Texas privacy policy when collecting and using data.

World One: Duel of the Bots is the original World and was released in September 2019. It emphasizes self-determination and self-advocacy. World Two: Revenge of the Deep is the new World and was released in October 2021. Work readiness is its theme. You do not need to play them in a particular order and can play the Worlds independent of each other if you want to focus on certain skills.

You are now able to select multiple Worlds. The Backpack Menu has been made to be easier to use, to have more visual contrast, and to hold multiple inventories for both Worlds.

You’ll be presented with the options to begin new game sessions or continue existing game sessions for each World once you’ve logged into the game. Once in a game session, you’ll be able to navigate back to these options by clicking on the abstract icon in the top right corner to make a bar pop out with a button and text: “Worlds”. The top bar will also have the Backpack button and a button to log out with.

The Backpack Menu has now been updated to hold multiple inventories for both Worlds. You can look through your inventories by navigating between the tabs in the Menu designated for each World.

Carlisle Robinson is the artist for Deafverse and also creates comics in their free time. Follow them on Facebook, Instagram, Twitter and check out their website!

The Player and Teacher Strategy Guides both supplement the Worlds and expand on the material in different ways. The Player Strategy Guides has more on the backstories of the Worlds and offers more activities for the students to enjoy. The Teacher Strategy Guides offer guidance to the teachers on how to use Deafverse in the classroom. They come with suggested curriculum, activities, lesson plans, and information about the game that can help you become more familiar with the game and the Worlds. They can be found here.

The CYF Activity Kit is intended as an expansion to World One with more activities to encourage the development of self-determination skills. It’s an excellent group activity to use in the classroom or for families to enjoy together. This activity can be used to inform various processes, such as vocational rehabilitation, individualized education plans, and school counseling. The Coloring Pages is intended as a low-stress activity for deaf youth.

Send us an email! We’re happy to answer your questions and receive your feedback.

Watch our full FAQs Playlist on YouTube!

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