An email with instructions to activate your account would have been sent to the email address that you used to sign up with. The activation link comes in two forms — a clickable button and a text-only URL below the button in the activation email. Be sure to check your Spam/Junk folder if you aren’t able to find the email.
However, the activation email might get blocked for a variety of reasons, so please contact us for more help on this. We will also look into the reason and advise you on how to proceed if necessary.
The game delivers information in ASL, English text, and English audio voiceover. The ASL videos have replay and pause buttons, customizable with video speed controls in the options menu. The English text has audio voiceover with an auto-play toggle. The text size is adjustable. Gameplay is compatible with most screen readers. You can find the Accessibility Guide here.
If you left the game, the game saves your most recent choice and will take you back to where you left off. When you login, you can either resume your current game or start over from the beginning.
Try reloading your web browser first. If the problem continues, email us with a description of BOTH the problem and what happened right before the problem appeared. Your feedback will help us improve the game for you and other players!
Click the gear icon on the top right corner to access the options menu. Adjust audio, video, and language settings to best suit your preferences.
If you have any other issues, please let us know and we’ll fix it!
Deafverse is a web-based app and can be played on any device connected to the internet with a web browser.
Send us an email using this form! We’ll be happy to answer your questions, and welcome your feedback.